Privacy Policy

Effective Date: April 16, 2026

JMG Systems (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information, including information collected through our SMS messaging program.

Information We Collect

We may collect the following types of personal information when you interact with us:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Mobile phone number when you opt in to receive SMS communications
• Information you provide during IT support interactions

How We Use Your Information

We use the information we collect to:

• Provide IT support, consulting, and managed services to your organization
• Send SMS messages related to IT support, service updates, scheduling, and operational communications (if you have opted in)
• Respond to your inquiries and service requests
• Improve our services and client experience

SMS Messaging Program

If you opt in to receive SMS messages from JMG Systems, the following terms apply:

• We use your mobile phone number solely to send you conversational IT support messages, service follow-ups, scheduling communications, and operational updates.
• Message frequency varies based on active support needs.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out at any time by replying STOP to any message you receive from us.
• You may reply HELP at any time for additional information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in delivering IT services, bound by confidentiality obligations
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of JMG Systems, our clients, or others

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of SMS communications at any time by replying STOP

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

JMG Systems
jmg.systems/contact